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From spacious new facilities
in Birstall near Leeds, the Scobie operations
and engineering team services the needs
of the industry nationwide. Our nationally
respected equipment service is carried
out by fully-trained, time-served engineers,
who are well equipped and have the skills
to keep your machines running at the peak
of efficiency - or if a problem occurs,
to get them working fast! And with our
enviable first time fix level, you know
that downtime and lost production will
be kept to a minimum.
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SERVICE ENGINEERING
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Our
team of engineers, fully qualified
as electricians and gas engineers,
undergo extensive training, both
in-house and with manufacturers. |
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The Company is Gas Safe and Iosh Registered. |
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Engineers
are fully equipped with professional
toolkits, necessary specialised
equipment and calibrated test equipment. |
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As
wide a range of spares as is practical
is carried in engineers' vehicles. |
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Sub-contractors,
when used are employed on the same
basis as our staff and carry an
identical schedule of tools and spares. |
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A
sophisticated GPS vehicle tracking
system provides dynamic information
on the location and status of engineers'
vehicles anywhere in the UK, allowing
us to make more informed decisions
and to cut response times. |
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Service
Tel: 01924 432 940 | Fax:
01924 432 941 | E-mail
the Service Department |
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ENGINEERING
MANAGEMENT
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A state-of-the art computerised
facilities management system allows
complete control of operations and
immediate access to information. |
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Service calls can be
logged instantly and the customer given
a Help Desk Reference Number. |
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Detailed information
can easily be passed to engineering
staff to ensure accurate assessment
of a problem and appropriate action. |
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Analysis tools allow
in-depth reporting to customers and
provide the company with a wealth of
information which ensures that all
operational functions are constantly
monitored and refined. |
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MAINTENANCE
CONTRACTS
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Over 200 establishments ranging from major supermarkets to small independent bakers have the security of a Scobie & McIntosh (Bakery Engineers) Ltd Maintenance Contract. |
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Contracts are customised to suit each customer's needs and budget. |
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Customers receive automatic notification of services due. |
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Priority given to all contract customers. |
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Equipment deepclean option available. |
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A leading UK superstore chain has used Scobie & McIntosh (Bakery Engineers) Ltd for the last 12 years, entrusting us with the service, maintenance and deep cleansing of the bakery equipment. |
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SPARES
Our spares department is on constant standby
to send parts to customers as quickly as
necessary, and to ensure that our engineer's
stocks are maintained. A substantial stock
of parts is maintained of which a great
proportion are always available from stock.
When rarely required parts are requested,
they are supplied from the manufacturer
or other suitable sources as promptly as
possible.
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